• How to Handle a Customer’s Bounced Check in QuickBooks

    Oct 15

    If you have customers who pay you by check, sooner or later you will need to deal with one that bounces.

    I see lots of QuickBooks users get tangled up with recording these tricky transactions. But it doesn't have to be all that difficult…when you know the 5 simple steps I'll show you in this week's lesson.

    You'll want to bookmark this video for future reference. It will save you hours of frustration when you need it, which hopefully won't be too often.

    In a future lesson we'll learn how to gracefully handle this situation If you ever find yourself on the other end of the rubber check – when YOU are the one with insufficient funds.

    In the meantime, be sure to leave your questions and comments right here on the blog. Just click on the Comment link below my name. I'd love to hear from YOU! 🙂


5 Responses to “How to Handle a Customer’s Bounced Check in QuickBooks”

  1. Hi Gabrielle,

    I am enjoying all your quick tips. It makes me feel confident that I am handling things correctly. In this video, you mentioned at the end that you would do a quick tip on customer deposits and pre-payments. I would be interested in knowing how you recommend handling these types of transactions.

    I am enjoying your videos so much, I am definitely going to recommend them to others.

  2. Thanks Lake! I appreciate that! 🙂


  3. Cherri King said on

    Hi Gabrielle,
    What a wonderful and comprehensive website!!! I really appreciate the quick tips that are given in 10 minute increments. So much information and so easy to follow!!!! Thanks so much for thinking of this and sharing your knowledge. I would also like to learn how to handle pre-payments.

    Thanks again and I have told others about this website.


  4. Hi Cherri,

    Thanks for your comments, much appreciated!

    There is a tutorial on handling pre-payments (aka Retainers) that you will find helpful:


    Or just use the search box at the top of the page and enter prepayment or retainer.

    Hope that helps!


  5. Hi Gabrielle,

    I found your site while looking for a way to record insufficient funds in Quickbooks. In my case, I’m the one bouncing checks left and right from my business account, but I noticed this QB QuickTip wasn’t posted yet.

    I think your QuickTip videos are great, as they are easy to understand and follow step by step. I really desperately need to learn how to do this right away, could you provide me with some guidance as to how this is done? It would be great if your QuickTip video could be posted right about now though…

    Thanks so much for your time and the great work!

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    Gabrielle Fontaine, PB

    Gabrielle Fontaine, PB is an Advanced Certified QuickBooks ProAdvisor who specializes in QuickBooks software training and consulting with small business owners exclusively via the Internet

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